Welcome to GentleCRM, a platform operated by Adeblo, LLC. and its affiliates (separately referred to as "Adeblo", "we", "us" or "our"). The Company is responsible under applicable privacy laws and regulations ("Personal Data Protection Laws") and is committed to respecting the rights and prioritizing the privacy of users of the Website and Mobile Application. All GentleCRM (collectively, the "Platform") (we refer to the Platform and the services we provide as defined in our Platform collectively as the "Services") and "User" means a user whose account has registered with us and used the Platform (collectively referred to separately and collectively as "User", "you" or "your").
We recognize the importance of the personal information you provide to us and believe that we have a responsibility to handle it. Protect and process your personal information appropriately. This Privacy Policy ("Privacy Policy" or "Policy") is designed to help you understand how we collect, use and use this Privacy Policy. Use, disclose and/or process the personal data you provide to us and/or your information that we hold about you now or in the future. It also helps you make informed decisions before you provide us with any personal information. Please read this Privacy Policy carefully. If you have questions about this information or our privacy practices, please contact us. Please see the "Have questions, concerns, or complaints, please contact us" section at the end of this Privacy Policy.
1.1 "Personal Data" means information about an individual, whether true or false, that can be used as information that identifies that person, or from such information or other information that the Organization has or may have access to. Common examples of personal information include name, identification number, and contact information.
1.2 To use our account registration service By visiting the Platform and/or accessing the Services, you acknowledge and agree that you agree to the You consent to our collection, use, disclosure and/or processing of your personal information as outlined in this Privacy Policy. If you do not consent to our processing of your personal information as described in this Privacy Policy, you will not be able to do so. Please do not use the Services or access the Platform. If we make changes to our Privacy Policy, we will notify you, including by posting such changes or the revised Privacy Policy on the Platform. We reserve the right to amend this Privacy Policy at any time, to the fullest extent permitted by applicable law in your continued use of the Services or Platform, as well as your continued purchase of products following such revisions, you acknowledge and accept the revisions of this Privacy Policy.
1.3 This Policy applies in conjunction with the Notice of Contractual Clauses. Any consent agreement relating to the collection, use, disclosure and/or processing of your personal data by us. This Policy shall not supersede any notice or contractual clause and agreement unless expressly provided otherwise.
1.4 This Policy applies to both buyers, sellers and merchants who use our Services, unless expressly stated otherwise.
We will/may collect your personal information when:
The policy mentioned above is not cited in exhaustive detail and is only a general example when we collect personal information about you.
3.1. Personal data that GentleCRM may collect includes, but is not limited to:
3.2 You agree not to provide us with any inaccurate and/or misleading information and you agree to notify us of any inaccuracies or changes to that information. We reserve the right to request the delivery of any additional documents confirming the information you have provided to us as we deem appropriate.
3.3 In the event that you register to use the services of our Platform through a social media account; We may voluntarily access your information that you have voluntarily provided to the provider of your social media account under that provider's service policy.
3.4 If you do not want us to collect the aforementioned data/personal data. You may opt out at any time through the Platform or by giving written notice to our Data Protection Officer, you can read more information about cancellation at the section below titled "How you can cancel, delete, request access to, or correct the information you provide to us". However, please note that to withdraw the collection of personal information or withdraw consent to the collection. The use, sharing or processing of your personal information with us may affect your use of the Services. For example, uncollecting location-based information disables location-based features.
4.1 To access most web platforms and mobile applications Your device sends data, which may contain your information, which is recorded by web servers when you browse our Platform. This typically includes, but is not limited to, your device's IP address (Internet Protocol/IP address), computer/mobile operating system, browser version, etc. Types of mobile devices Mobile Device Features Unique device identifier/UDID Mobile equipment identifier/MEID of your mobile device, referring webpage address (if applicable) Pages you visit through our web platforms and mobile applications, and when they were visited, and sometimes may include "cookies" (which you can disable by setting your device usage). To help the platform remember your last visit. When you log in, this information is associated with your user account. This information is used in anonymous statistics to help us understand the behavior of visitors using our Platform.
4.2 Our mobile application may collect precise information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and/or process this data for the purposes set out in clause 6.1 for one or more purposes, including but not limited to: Location-based services that you request or send you relevant content based on your location, or allow you to share your location with other users as part of the Services under our mobile applications for most mobile devices. You can withdraw the right to have us receive information about your location through the settings on your device. If you have questions about how to disable location services on your mobile device, please contact us. Contact your mobile carrier or device manufacturer.
4.3 The same applies when you view pages on our web platforms and mobile applications. When you visit content and advertisements and access other software on our Platform or through our Services; Almost all of the same information is sent to us (including but not limited to your IP address and operating system, etc.). Your device will send us information about the content, advertisements viewed and/or software installed through the Services and the Platform and the time of visit.
5.1 We, or other parties who provide services on our behalf and our advertising partners, may use "cookies" or other features from time to time to help us or third parties collect or disclose information about our use of the Services or Platforms. This feature will help us improve the Platform and the services we offer, or help us provide new services and features, and/or enable us and our advertising partners to deliver relevant content based on your interests. "Cookies" are identifiers stored on your computer or mobile device that record information about your computer or device. How and when you use or visit the Services or Platform, the number of users, and other activities within our Platform. We may associate cookie information with your personal information. Cookies are also linked to information about the items you have purchased and the web pages you visit. We use this information to track information about your shopping cart, to provide you with content tailored to your interests, to enable our advertising partners to serve ads on sites on the Internet, for data analysis, and to monitor your use of our services.
5.2 You may refuse the use of cookies by selecting the appropriate settings in your browser or device. However, please note that if you refuse the use of cookies, you may not be able to use the full functionality of the Platform or Services.
5.3 Types of cookies we use
6.1 We may collect, use, disclose and/or process your Personal Data for one or more of the following purposes:
6.2 You acknowledge, consent and agree that GentleCRM may access, retain and disclose Information in your account and includes Content where you are required to comply with any law or court order or order from any governmental authority having jurisdiction over GentleCRM, or in a good faith belief that such action is required to:
6.3 As the purposes for which we collect, use, disclose and/or process your personal data depend on specific circumstances, such purposes may not be set out above. However, we will inform you of such purposes at the time of obtaining your consent, unless the processing of the relevant data without your consent is in accordance with the Personal Data Protection Laws.
7.1 We implement a variety of security measures with our best efforts to ensure that your personal data contained in our systems is secure. User personal information is stored on a secure network and can only be accessed by a limited number of employees. This will be the person who has privileged access to the system. However, we cannot guarantee the complete security of your personal information.
7.2 We will retain your Personal Data in accordance with Personal Data Protection Laws and/or other applicable laws. We will destroy or anonymize your personal information as soon as we have reason to believe that:
If you stop using the Platform or your license to use the Platform and/or Services is revoked or terminated. We may continue to collect, use and/or disclose personal data in accordance with the Personal Data Protection Laws and our obligations under this Personal Data Protection Law under applicable laws. We may securely destroy your personal information without prior notice.
8.1 In our business operations We may need to use processing. Disclose your information and/or transfer your personal data to a third party service provider. and/or our affiliates or related companies and/or other third parties which may be located in or outside Thailand for the purposes set out in clause 6.1 above. For one or more purposes, such third party service providers, agents and/or affiliates or related companies and/or such other third parties may process your personal data on our behalf or in any other manner for the purposes set out in clause 6.1 above. We are committed to ensuring that our third parties and affiliates keep your personal information secure from access. Collection, Use, Disclosure and store your personal data only for as long as your personal data is necessary for the purposes set out in clause 6.1 above. Such third parties include, but are not limited to:
8.2 We may share information, including statistical and demographic information, about our users and their use of the Services, with advertising partners and other parties who supply advertising. Advertisers who follow up and/or program
8.3 For the avoidance of doubt Where personal data protection laws or other relevant laws allow an organization, such as ours, to collect, use or disclose your personal information without your consent, that legal authorization shall continue to apply. This is subject to applicable law. We may use your personal data on the basis of processing data in accordance with applicable laws. We may rely on one or a combination of bases in relation to such purposes as set out in clause 6.1 above, including legal bases for the performance of legal obligations, contractual bases for the performance of our contract with you, for our legitimate interests and reasons for using the information, which we will take into account affecting your rights regarding the protection of personal data. For any other benefit you have consented to request from time to time when necessary or necessary in connection with any legal complaint.
8.4 Third parties may illegally block or access personal data transmitted to or in the Platform. The technology may malfunction or not work as expected, or any person may access it. Misuse or misuse of information Even so, we will take reasonable security measures to protect your personal data as required under the Personal Data Protection Laws. however We cannot guarantee absolute safety in unavoidable circumstances, such as, but not limited to: When unauthorized disclosure is caused by sophisticated malicious data breaches by disgruntled parties. It doesn't have to be caused by us.
8.5 As set out in the GentleCRM Terms of Service, any user (including any employee, agent, agent or other person acting for that User or on behalf of that User) who possesses the personal data of another "User" through the use of our Services (the "Data Recipient") acknowledges and agrees that those users
Must comply with all applicable data protection laws regarding that information, including collection, processing, processing of such data. Retention or transfer of such information
Allow GentleCRM or other "users" whose personal data has been collected by the recipient ("Data Disclosure Provider"). delete the collected personal data from the database of the recipient, and
Allow GentleCRM or the disclosure party to check what information about it has been collected by the recipient, as the case may be, in order to comply with and when required to comply with applicable laws.
8.6 Notwithstanding what is set out in this Policy, the Seller or Merchant (including any employee, agent, representative or other person acting for that User or on behalf of that User) and the Driver-Partner must comply with all applicable Personal Data Protection Laws and for any Personal Data of the Buyer obtained from GentleCRM.
This service is not intended for children under the age of 13. We do not knowingly collect or retain any personal or non-personally identifiable information from anyone under the age of 13 or make any part of our Platform or other services available to children under the age of 13. We ask that a person who is a parent or legal guardian However, in the event that personal data of a child under the age of 13 under your guardianship is provided to GentleCRM, you consent to our possession of that personal data and you accept and agree to be bound by the terms set out in this Privacy Policy on behalf of that child. However, we will close the account used by the child and will withdraw and/or delete any personal information that we believe was sent by a child under the age of 13 without the consent of the parent or legal guardian.
10.1 Our Platform uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Use cookies, which are text files stored on your computer to help web platforms analyze how users use them. The information generated by the cookie about your use of the web platform (including your IP address) is transmitted to and stored on servers by Google in the United States. Google will use this information to evaluate web platform usage, compile reports on web platform activity for web platform providers, and provide other services related to web platform activity and internet usage. Google may also send this information to third parties as required by law, or when such third parties process data on Google's behalf. Google does not associate your IP address with other information maintained by Google.
10.2 We and third parties may provide software application download services from time to time to enable you to use the Services or use them through the Services. These applications may be accessed separately and allow third parties to retrieve information that personally identifies you, such as your name, user ID, and IP address, or any other information, such as cookies, that you may have previously installed or that the third-party applications or web platforms have installed for you. In addition, these applications may ask you to provide additional information directly to third parties. Third-party products or services provided through these applications are not GentleCRM products or services, or GentleCRM does not control them.
11.1 We do not guarantee that personal data and/or other information you provide to third-party platforms will be secure. We implement various security measures to secure your personal information that is in our possession or control. User personal information is stored on a secure network and can only be accessed by a limited number of employees. This is a person who has privileged access to such systems and must protect confidential personal information. When you submit an order or access your personal information; We offer to use secure servers. All personal or sensitive information you provide will be encrypted in our database so that it can only be accessed as described above.
11.2 In an effort to increase the benefits of you; We may choose third-party web platforms to link or install within the Platform. To offer e-commerce transactions and/or other services and features to visitors. These linked platforms have separate privacy policies and security management on an independent basis, even if third parties are associated with us. However, we have no control over these linked platforms, as each has its own separate privacy and data collection practices independent of us. Information collected from co-branded partners or third-party web platforms (even if offered on or through our web platforms) may not be obtained from us.
11.3 Therefore, we are not responsible or liable for the content. Security management (or non-security) and activities of these linked platforms These linked platforms are provided for your convenience and provided by you to access them at your own risk. However, we want to protect the integrity of the Platforms and the links contained in each of our Platforms and listen to feedback about these Linked Platforms (including, without limitation, if specific links do not work).
Your personal data and/or information may be transferred. Store or process outside of Thailand For one or more of the purposes set out in clause 6.1 above. Your personal data will be processed in Singapore. You acknowledge and agree that the Personal Data Protection Laws and other laws of the countries to which your information may be transferred. Such storage or processing may not have the same protection standards as the laws of Thailand. However, we will provide appropriate protection measures that can enforce the rights of the personal data subject in accordance with the Personal Data Protection Law.
13.1 Withdrawal of consent: You may withdraw your consent regarding the collection, use and/or disclosure and/or request deletion of your personal data which is in our possession or control. By sending an email to care@zaapi.com We will consider your request to withdraw your consent in accordance with the conditions set out in this Privacy Policy and the Personal Data Protection Laws and other applicable laws. However, withdrawing your consent may prevent us from continuing to provide the Services to you. We may therefore have to terminate our existing relationship and/or contract with us.
13.2 Requests for Access or Correction of Personal Data
13.2.1 If you have an account with us, you may manually access and/or correct your personal data in our possession or control through the account settings page located on the platform. If you do not have an account with us, you may access and/or correct your personal data that is currently in our possession or control by submitting a written request to us. All in all. We must obtain sufficient information details from you to determine your identity and the nature of your request so that we can handle your request. Therefore, please submit your written request by emailing the Data Protection Officer at care@zaapi.com
13.2.2 For requests to access personal data Once we have enough information to do so, we will be able to do so. If we are unable to respond to your request within those 30 days, we will inform you about the earliest we can provide you with the information you have requested. Please note that the Personal Data Protection Laws may exclude certain types of personal information from your access request.
13.2.3 For requests for correction of personal data Once we have enough information to do so, we will:
13.2.4 Without considering the above subparagraphs. If you request it, we may send the corrected personal data to a specific organisation to which we have disclosed the personal information. Within a period of one year prior to the date of amendment.
13.2.5 To the extent permitted by law, we may charge a reasonable fee for processing and handling your requests for access to personal data. If we choose to charge a fee, we will provide you with an estimated fee in writing. Please note that we do not need to respond or take any action. per your data access requests, unless you agree to pay a fee.
13.2.6 We reserve the right to refuse correction of your Personal Data in accordance with the requirements specified in the Personal Data Protection Laws. The Terms specify and/or give organizations the right to refuse correction of personal data in the specified circumstances.
14.1 If you have any questions or concerns about our privacy practices or about the management of the Services, please contact us immediately: hello@gentlecrm.com
14.2 If you have a complaint or concern about how we handle your personal data or about how we We ask that you contact us with your complaint or concern.
Please read the terms of service that specify its use. Disclaimers and limitations of liability governing your use of the Platform and Services, as well as other applicable policies.